The Service Ladder
Where do you start? Where do you need to go?
1
Silence Tax™ Audit
Start Here · 2 Minutes · Free
Free
2
Compass
Ongoing Check-In Tool · 2 Minutes Per Person
$799/mo
or $7,999/yr
or $7,999/yr
3
Truth Strategy Session
90-Minute Working Session · For Leaders
$2,350
4
Team Friction Diagnostic
5-Day Engagement · Primary Intervention
$5,000
5
Friction-to-Flow Concierge
Implementation Support · Hands-On
$12,000
Built for teams like yours
- B2B SaaS, MarTech, AdTech, and FinTech companies (150–600 employees)
- Creative, brand, and content teams of 10–100
- Leaders promoted to management without formal training
- High-output teams with low truth-telling infrastructure
- Sales enablement functions building cross-team alignment
- Organizations where "we just need better process" has stopped working
- Teams where silence is mistaken for alignment
Recognized by organizational leaders at
Casey Carlson
Deloitte
Has affirmed that the Silence Tax™ approach aligns directly with the organizational effectiveness frameworks Deloitte has used to build high-candor, high-performing teams.
Michael Muñoz
Formerly Google
Currently collaborating with Art & Soul on a corporate creative pilot — built on the same principles that drove results on Google's highest-functioning creative teams.
Full context available upon request.